Payment Information

PAYMENT METHODS

After selecting the Products, the Customer will be required to confirm the Order through the payment procedure. The Customer can choose among the following delivery methods:

  • - Credit/Debit Card: Visa, MasterCard, American Express cards are accepted (only for payments in euros). Payments for the Products purchased on the shop.glutenfreefelicia.com website using a credit/debit card will be processed at the time the Order is submitted.

  • - Bank Transfer: payments must be made using the following details “Banca Sella - IT 11 W 03268 25801 052306355850” no later than 10 (ten) days from the date on which Felicia S.r.l. confirmed the Order to the Customer. After this time, Felicia S.r.l. will cancel the Order and notify the Customer via email. In any case, the shipping via courier of the Products purchased by the Customer will be arranged on the date Felicia S.r.l. receives the bank transfer payment, not on the date the bank transfer was made by the Customer.

  • - Cash on Delivery: This payment method includes a small additional charge, as specifically indicated on the “Shipping and Delivery” page on this website. Felicia S.r.l. suggests to Customers who decide to choose this payment method to prepare the exact amount due, as couriers often do not carry change. The courier accepts cash on delivery up to €[…]. Therefore, if the value of the items in the basket exceeds this amount, the Cash on Delivery method will no longer be available, and the Customer will have to select a different method of payment among those available.

3.1 SECURE PAYMENTS

Felicia S.r.l. takes the necessary precautions to protect personal information and does not save data pertaining to the credit and debit cards of its Customers. The security of the payments is also guaranteed by the SSL (Secure Sockets Layers) encryption protocol, used for every transaction made on the shop.glutenfreefelicia.com. website. This way, third parties will be unable to decipher any card details (e.g., credit or debit card numbers, expiry dates, etc.) entered by Customers on the shop.glutenfreefelicia.com website.

3.2 INVOICING

Only for purchases delivered within the European Union, before submitting the order, the Customer can request an invoice in the “Invoicing” section of the Order form, providing all the details requested. Felicia S.r.l. will send the invoice via email to the address provided by the Customer, immediately after shipping the goods. Customers who submit orders without requesting an invoice will receive a receipt for the purchase inside the parcel delivered.